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Community Behavioral Health (BH) Nurse Manager
River Block Building - WR
Full-time 40 hrs/week - WRS Eligible
Deadline to apply:
$62,857.60 to $71,864/annually
Purpose of Position
Under the guidance of the Outpatient Clinic Psychiatrist, the Nurse Manager provides nursing services to consumers in the outpatient mental health and alcohol and other drug abuse (AODA) clinic. This position also supervises and coordinates the nursing staff and the nursing services provided in the Behavioral Health Division, including the Community Support Program (CSP) and Comprehensive Community Services (CCS) program serving consumers with severe and persistent mental illnesses. The Nurse Manager establishes and supervises adherence to best practice nursing standards.
Essential Duties and Responsibilities
The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Establishes best practice nursing standards for community programs, to include administration of medication, documentation, and patient education. Researches and develops best practice nursing standards for community based programs for the mentally ill. Write policies and procedures.
Triages patient calls for the Psychiatrist, in effect performing as a gate keeper. Assesses need, and takes appropriate medical action.
Provides telephone exchanges with or about patients related to assessment and management services, including prescription provision and laboratory orders.
Interviews and recommends for hire, nurses as openings occur. Provides orientation as it relates to nursing practices within the department.
Evaluates individual nursing skills and conducts performance reviews of nurses with the CCS/CSP Program Manager. Addresses personnel performance issues through annual performance reviews and disciplinary measures, if warranted.
Works closely with the Outpatient Clinic Manager to address the everyday needs of clinic operations and ensure that service delivery is smooth and efficient.
Assures that nursing standards are maintained. If issues arise around non-compliance with standards, within county guidelines, establishes and monitors achievement of employee development plan.
Following a standardized curriculum, provides nursing staff with materials and instruction on patient/client education and training for both individual and group settings on self management of their illness. May participate in group education sessions.
Provides nursing services and education regarding potential side effects of prescribed medication to Outpatient Clinic consumers. Services include injections; medication setup; blood pressure readings, weight monitoring, and overall health assessment as part of a psychiatric examination; phoning in a medication refill or new prescription as ordered by the Psychiatrist to the consumer’s pharmacy; ordering and monitoring of lab work related to Psychiatrist ordered medications. Education includes explaining need for medication, how it works, and potential side effects. Also provides linkage to medical community for clients and staff when necessary.
Provides emergency screen/assessment of individuals who walk into the clinic looking for or in need of services. May include brief intervention to calm an individual, assessment of immediate need to see the Psychiatrist or clinicians.
Responds to medical emergencies in the building.
Purchases and maintains clinic medical supplies and equipment.
Coordinates patient care with other Human Services programs and various other agencies such as hospitals, pharmacies, Managed Care Organizations (MCO), schools, jail and group homes.
Assists with provision of telehealth as scheduled for coordination and trouble-shooting in keeping with requirements for State Certification under DHS 75, 34, 35, and 61.91.
Supports the Mission, Vision, and Values Statements of the department.
Additional Tasks and Responsibilities
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this classification and may also be performed by other unit members.
Provides consultation and education about mental health issues to service agencies and other community organizations in the community. Education topics to address include stigma of individuals with mental illness and/or substance abuse issues in the community.
Supports BH/LTS Mission and Vision, and as part of the BH/LTS management team, identifies and works toward stated goals.
Perform other functions as assigned by the Division Administrator.
Minimum Training and Experience Required to Perform Essential Job Functions
State of Wisconsin licensure as a Registered Nurse is required including a bachelor’s degree from an accredited college or university and a minimum of four (4) years of work experience providing mental health services. At least two (2) years of supervisory/management experience in community mental health nursing is preferred. Must have knowledge about development across the life span and an understanding of techniques and skills useful in assisting individuals with mental health/AODA concerns and promote the highest level of independent functioning. This position may require travel to and from off-campus sites. Individual may use personal vehicle or other means of reliable transportation.
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