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Residential Aides - Casual
Location:WC Annex NW MSFLD
FT/PT:Casual - up to 1,200 hrs/year
Deadline to apply:06/20/2019
Hiring Range:$13.85/hr
Job Responsibilities:
Responsible for the physical management of the Community-Based Residential Facility (CBRF) and assist the residents in meeting their needs. Keep specific records on each resident and monitor self-administered medications. Provide supportive and crisis telephone counseling; provide information on and make referrals to community resources; provide supporting documentation for all client/caller contacts. This position mainly works weekends and holidays.


1. Complete admission process and evacuation assessment. Complete Individualized Service Plan (ISP) for each resident; chart in resident files; and complete discharge/transfer process. Document and report pertinent information to residents’ counselor and/or CBRF Supervisor. Other documentation as per assignment.

2. Store, chart and monitor residents’ self-administered medications as per State Regulations. Work with Medical Director in regards to residents’ physical examinations and medication needs. Perform health-related tasks for residents such as taking blood pressure, pulse, and temperature. Administer drug testing, as necessary.

3. Teach and facilitate independent living skills to residents, (i.e., menu planning, shopping, and meal preparation; stocking supplies; doing laundry and other household chores). Teach residents money management, communication skills, educational and vocational skills and how to interview for a job. Interact with clients and families.

4. Transport clients to appointments, meetings and social functions. Monitor visiting hours. Conduct fire drills. Perform first aid, as required. Perform housekeeping chores. Wash and gas vehicle. Keep driveway, walkways, sidewalks, steps, and deck free of snow during winter season. Perform daily house checks to maintain licensing requirements as well as ensure a safe environment for clients. Other household duties, as assigned.

5. Responsible to know and practice the Safety policies of Wood County. Perform all job tasks in a safe and prescribed manner.


1. Be available and prepared to answer and respond to information/crisis telephone calls when scheduled. 

2. Via telephone, provide callers with information on and make referrals to community resources; conduct supportive and crisis telephone counseling; provide case follow-up as necessary.

3. Attend staff meetings, in-services, training, and conferences as required.

4. Be familiar with and follow established department policies and procedures; shall be familiar with State and Federal Regulations pertaining to alcohol and other drug abuse addiction and Community-Based Residential Facilities.

5. Maintain computerized client records, (i.e., telephone logs, Emergency Financial Assistance Program, data cards, etc.). Must be able to type, edit, and search records and resource directory on computer.

6. Any other duties as may be assigned.

Approximately seventy-five percent (75%) is spent sitting, hearing, talking, using near and far vision to monitor residents’ medications and write in charts/completing forms, facilitating living skills, assign duties, interact with residents, conduct telephone crisis counseling, and make appropriate referrals. Approximately twenty-five percent (25%) of the time is spent walking, sitting, climbing (ascending and descending stairs), carrying supplies, reaching for supplies, charts and other products, low lifting, low carrying and low handling of supplies, products and charts, hearing, talking, and fingering. There is also a threat of physical attack of injury from residents/clients in very unusual situations.

Job Qualifications:
High school diploma or the equivalent is required. Must be 18 years old. A general knowledge base of mental health, alcohol and other drug abuse (AODA), and developmental disabilities, and the laws pertaining to these conditions is also desirable. Basic, everyday living skills are needed, as is the ability to understand and follow oral and written directions. Reading, writing, adding, and subtracting is needed for completing resident forms, ordering supplies, monitoring medications, assessing reports, and documenting caller contact. Must be able to assume responsibility and have acceptable management skills. Ability to function calmly in potentially high risk (e.g., high suicide risk callers) situations. Possession of a valid driver’s license, as well as a licensed and insured automobile are required; or transportation immediately available to individual.

A Residential Aide is required to complete a specific set of trainings, some prior to assuming any job responsibilities (e.g., universal precautions, Medication Administra-tion); other training to be completed within 90 days after starting employment, e.g., fire safety, first aid and procedures to alleviate choking (Adult CPR may also be required); and the balance within six (6) months of starting employment, e.g., client-related training (resident rights, recognizing and responding to challenging behaviors, dietary, etc.); and AODA-specific training to give some examples. This is not intended to be a complete list.

Prior to assuming crisis intervention telephone responsibilities, must successfully complete departmental training in the areas of telephone counseling techniques, case assessment, resource identification, computer utilization, the ability to track calls, and Crisis Intervention policies and procedures, and demonstrate competencies in these areas.

Basic office equipment used: telephone, computer, facsimile (FAX) machine, copy machine, adding machine.