Wood County is an Equal Opportunity Employer (M/F/D/V).

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Family Services Division Administrator
Location:River Block Building - WR
FT/PT:Full-time 40 hrs/week - WRS Eligible
Deadline to apply:07/21/2019
Hiring Range:$76,440 to $87,339.20/Annually
Job Responsibilities:

The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments. If you have a background in Social Work and a passion to help the members of our community, please consider joining our team!


In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including:

*Health Insurance - we offer low premiums and low deductibles, with excellent coverage!
*Dental Insurance
*Vision Insurance
*Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.!
*457 deferred compensation plan
*Income Continuation Insurance
*Vacation and Sick Time - Start accruing for both on your first day!
*10 Paid Holidays
*Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
*Life Insurance
*Short and Long-Term Disability
*Wellness Incentive Plan (potential to earn another $475 annually)

The Wood County Human Services Department, Family Services Division, has an opening for a Family Services Division Administrator position. This will be a full-time (1.0 FTE) position. The primary responsibilities are set forth below. This position must ensure compliance with program objectives and applicable standards, mandates, rules, regulations, and statutory authority. The work is performed under the immediate direction of the Deputy Director and Director.


The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

Monitors Family Services’ programs, policies, standards and operational procedures and initiates action based upon monitoring activities, new state initiatives, input from supervisors as well as the Deputy Director and Director;  
Represents the division in personnel matters, evaluates employees’ work performance, oversees and approves Family Services personnel actions, including hiring, discipline, promotions, transfers and leaves, and recommends termination as appropriate.  
Directs Family Services programs, staff, and functions.  Directs, oversees, monitors contracts and reports for compliance. Prioritizes and assigns duties and projects. Allocates personnel. Reviews work in-progress and completed work on a frequent and consistent basis. Identifies training needs.  Provides assistance and advises employees.
Recommends program budgets within the division. Monitors department expenditures and revenues for compliance with budget and mandates. Implements action plans to address budget variances and communicates with the Fiscal Services Division Manager, Deputy Director, and Director.
Attends and participates in a variety of meetings. Represents the Department at County committees, public and private agencies and community resources.  Prepares and gives public presentations and reports, as directed. Advises and provides information to committees, agencies and resources regarding Department functions, as directed.
Oversees Family Services grievance policy and process; receives and responds to client complaints and requests. Interviews clients regarding complaints and special needs including appeals and rehabilitation reviews.
Reviews and approves all Residential Care Center and group home placements.
Directs emergency planning activities of registration, relocation, and shelter for persons affected by disasters on an on-call basis as advised by the Emergency Management Department.
Coordinates training for all Human Services staff, and develops the agenda and training for quarterly Family Services meetings.
Acts as chief records officer for the division.
Ensures quality improvement and that best practice occurs within assigned functions and actively participates in department’s performance management plan.


While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

Active member of the Administrative Team, may function as administrator during both the Deputy Director and Director’s absence.
Represents the department to other county departments and/or schools and community agencies.
Authorizes monthly bills and expenses.
Works across the divisions, functions as a role model, interaction conveys the Value Statements of the department and supports the goals of the department and each division.
Acts in the capacity as Health Insurance Portability and Accountability Act of 1996 (HIPAA) Compliance Officer for security and privacy matters in the Family Services Division.


Job Qualifications:
Minimum Training and Experience Required to Perform Essential Job Functions
Master’s Degree in Social Work, four years of experience in the Human Services field, and certification as a Social Worker by the State of Wisconsin. This position may require travel to and from off-campus sites.  Individual may use personal vehicle or other means of reliable transportation.