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Wood County is an Equal Opportunity Employer (M/F/D/V).
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Transportation Dispatch Coordinator
HumServ CR WR
Full-time 40 hrs/week - WRS Eligible
Deadline to apply:
$13.31 - $15.21/hr
*Coordinate and dispatch daily operations and participate in the development of new transportation services.
*Coordinate daily bus routes for bus drivers. Coordinate and schedule driver vacation coverage. Act as a liaison between drivers and drop off locations.
*Receive phone calls from the public regarding a variety of transportation assistance questions, assess client needs; determine eligibility and arrange for transportation services. Write and speak clearly and concisely to communicate program requirements.
*Treat customers and co-workers with respect and sensitivity.
*Maintain records on ridership, repairs, maintenance, daily receipts payable and billing.
*Coordinate volunteer driver program. Match customer’s needs with available volunteer drivers. Recruit and recertify volunteer drivers.
*Complete monthly, semi-monthly and annual reports for transportation grants.
*Coordinate transportation for community and social service providers, while providing consistent excellent customer service.
*Coordinate the Disabled American Veterans Van Service for Wood County.
*Responsible to know and practice the Safety policies of the County. Perform all job tasks in a safe and prescribed manner.
*Assist in grant writing for funding of various transportation programs.
*Make presentations to community groups of the services offered through the Transportation program.
*Assist in development of annual transportation budget.
*Any other duties as may be assigned.
*Associate degree in Business, Communications, Human Services or a related field.
*An equivalent combination of education and work experience with four (4) years’ experience in a transportation or customer service field. *The ability to work with diverse populations.
*Working knowledge of computers and basic word processing and learn any upgrades and changes that may occur.
*Ability to work under pressure, independently and attention to detail is required.
*Basic everyday living skills are needed, as is the ability to understand and follow oral and written directions and to communicate effectively, verbally and in writing.
*Reading, writing, adding, and subtracting is needed for maintaining and creating various reports, letters, and data entry.
*This position may require travel to and from off-campus sites. Individual may use personal vehicle or other means of reliable transportation.
Basic office equipment used – telephone, calculator, copy machine, computer terminal, printing equipment, and FAX machine.
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