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Client Services Assistant - 60% - Marshfield
Location:WC Annex NW MSFLD
FT/PT:Part-time 60%- 22-26hrs/week-1200+hrs WRS Eligible
Deadline to apply:11/18/2019
Hiring Range:$17.10-$19.54
  
Job Responsibilities:
Essential Duties and Responsibilities

The following duties are normal for this classification.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

Assist Client Services in an efficient manner: complete assigned paperwork, data collection, report documentation, make collateral contacts to ensure compliance with DHS regulations for social work regulations. 

Assist as needed with client appointment coordination, state survey, questionnaires, transportation and legal appointments such as court hearings or court mandated treatment. 

Monitor client chart audits and completion of appropriate paperwork in timely manner. 

Work with clients regarding weekly budget & money allocations. Assist with requests for money from guardians for needed items.  Assist clients with personal requested items. 

Perform other clerical tasks as needed (sorting, calculating, collating, stapling, proofreading, faxing, etc.) 

Work with clients & guardians as needed to assist with financial services as needed, including Medicaid applications, Social Security contacts and insurance utilization reviews, including faxing clinical information as needed/direct by Social Worker. 

Additional Tasks and Responsibilities

Responsible to know and practice the safety policies of the County and Norwood.  Perform all job tasks in a safe and responsible manner.

Communicates and interacts professionally, effectively and tactfully with residents, patients, physicians, visitors, families and peers.

Participate in in-service and other training as assigned.

Reserves meeting rooms as requested.

Other duties as assigned. 
 
Job Qualifications:
Must be at least 18 years of age with a minimum educational level of an associates degree in human services related field. At least one year of related social service experience preferred.  Must be able to maintain a pleasant disposition at all times.  Knowledge of computer skills and data needed. Ability to work independently.  Able to demonstrate flexibility with assignments.  Ability to concentrate.  Accuracy is essential in all aspects of job responsibilities.  Able to exercise judgement, especially where clientele are involved.  Excellent listening skills, written and oral communication skills, including English usage, grammar, punctuation and style.